FAQ

When will my order ship?

Orders are prepared and shipped from New York within 2 business days.

How much is shipping?

We offer free standard shipping.

Which carrier do you use?

Orders are generally shipped through USPS. Carrier delivery dates are estimates and cannot be guaranteed.

Do you accept returns and exchanges?

Yes. Eligible items may be returned or exchanged within 30 days of delivery. Buyers are responsible for return shipping, and items must be returned in their original condition.

Can I order personalized items?

Some products offer personalization. Please review the product page carefully and contact us before ordering if you need help with a custom request.

Can I order gifts for weddings or bridal parties?

Yes. Many of our favors, bags, boxes, and keepsakes are suitable for weddings, bridal showers, bridesmaid gifts, and other celebrations. Contact us before placing a large order if you have questions about availability or timing.

How can I contact you?

Use our Contact Us page and include your order number when asking about an existing order.